🥩 Returns & Replacements – Bristol Meat Machine

At Bristol Meat Machine, we take great pride in our product quality and 5-star customer service. Every order is prepared with care, but if there’s ever an issue, we’ll always do our best to put it right.

📨 How to Report an Issue

If you experience any problems with your order upon receipt, please contact us at bristolmeatmachine@gmail.com within 24 hours of receiving your meat box.

When emailing, include:

• A brief description of the issue

• Photo evidence of the product(s) in question

This helps us review your case quickly and offer a suitable solution.

📦 Returns Process

In the unlikely event that a return is required, please send the item(s) back to our depot at:

Bristol Meat Machine
Unit 1B, Bonville Trading Estate
Brislington, Bristol, BS4 5QU

Return postage costs will need to be covered by the customer.

Once we receive the returned goods, we will promptly arrange a replacement or work with you to find the best possible resolution.

❤️ Our Commitment

With over 40 years in the trade, we believe that quality, honesty, and customer satisfaction are at the heart of what we do.
If you’re not happy, neither are we — and we’ll make every effort to ensure you’re fully satisfied.